You learn a lot by listening. Like mom always said, we have two ears and just one mouth for a reason. So, last week at the World of Modular conference held by the Modular Building Institute we got a chance to listen.
We found out what people were thinking when it came to elevators from their perspective. How does the architect, engineer, project manager, owner or designer really feel about elevators and the elevator industry? And especially what do they think of modular elevators.
Well let’s be blunt, we did not hear many positive things about the elevator business as a whole. Some folks actually joked we were the most hated industry at the conference! Wow tough crowd. But I can see why.
See in simplest terms people in the construction industry know an elevator is just a box moving up and down inside another box. You have a cab, a hoistway or shaft, doors, a control system and a means of conveyance. Pretty simple. But, when it comes to making all of the intricate pieces of the puzzle to work together in a project, that is the hard part. And thankfully that is our specialty with experience and knowledge with decades in both the elevator and construction industry.
Unfortunately, though many have been led to believe (by elevator folks) that the elevators are the difficult part of the equation. Couple that with a reputation for unresponsiveness and you have a recipe for agitation and mistrust. Hence the negative comments about the elevator industry.
Overall we got much higher marks for the MEM Elevator System and innovation, flexibility and responsiveness. Those we spoke to realize we are different from others in the elevator business and that even high-quality modular elevators are relatively easy…it is the project integration that is complex and that is where we have an opportunity to shine.
So why are things seemingly so cloudy and murky in the elevator end of the business? Why all the hate? There are several reasons and believe it or not it often earned and not all an evil plot (just some of it is).
The Modular Elevator Manufacturing Elevator System is different. When you are talking to someone about an elevator at MEM, you are talking to the project manager. Your elevator is not going to be passed around like a hot potato. Also, from the outset your elevator and your project are combined. That means one person is working on the details.
So the World of Modular conference presented by the Modular Building Institute was a learning and listening experience. We hope that we were able to hear what you were saying and you see us as your elevator solution. MEM is doing things differently and is starting an elevator revolution where easy, fast installs are the norm and all the details worked out ahead of time. Is it time for you to join the revolution? It is never too late.
As you make your elevator choice remember the MEM System is perfect for any low or mid-rise application and it is very easy to set and start up as we take care of the heavy lifting.
The MEM System is commercial quality elevators installed when you need them in about four hours. They can be started up once we have power and can be used as a construction elevator. Also, they are not just for modular building. Any type of structure can utilize our elevators as a way to get quality installed quickly and off the critical path.
It is time to change how things are done and seriously consider modular. The Modular Building Institute is a great resource if you have questions in general. Or if you would like more information about us specifically and how we can ease some of your elevator pain points feel free to contact us. If you have a project in mind, to get the ball rolling just click the Fast Track Quote button below. You can also see how we produce our elevators with a Live Virtual Tour of our facility. We would love to show off a bit so sign up today.
New York elevator set over the holidays. While most businesses slow down between the last couple weeks of December and January 1, MEM’s schedule picks up. That slow period for most (especially schools) is the perfect time to install a complete elevator in less than four hours with the MEM system. Because they install so quickly there are minimal interruptions that you will find with traditional elevators.
A great example is a project we just set in New York. The Ateres Girls School was a perfect fit for us. The MEM system for the school is an above-ground hydraulic unit with a 25000lb. capacity and 16′ travel distance. It went in easily and smoothly.
That not only speaks to the product and our production team, but also the professionals at Nadler Modular that led the project. They made sure everything was ready and therefore the project went off without a hitch.
A modular project is not a requirement. Even with the elevator placed on the exterior of the building, that is not a always necessary for our elevators. MEM elevators can be placed in any type of construction project. And be placed on the exterior or interior. If you are looking for a vertical transportation solution for any low or mid-rise application we have what you need.
To make MEM a part of your next project just click the link to find out more or get a FAST TRACK QUOTE.
I have been writing blogs forever. Not literally of course but, for a long, long time. And I have never gotten such an overwhelming response as I did writing the blog post Dirty Little Elevator Secrets. People that commented were upset with the old elevator industry and had their eyes open to the hidden agenda for the first time. They felt duped and manipulated in some cases. The result was I was asked to expand on the differences between a true manufactured elevator and what big elevator companies pass off as manufacturing.
So, that got me thinking, maybe I should expose more truths about a business that hides as best they can what they do and how they do it. And, if the audience demands it you roll out the sequel. I hope this will not be a Jaws 5 or Titanic 2 kind of effort. The goal is to be more of a Godfather-esque redux. Godfather 2 of course. Godfather 3 was a train wreck.
So, get your popcorn and super-sized drink. Here we go. Let me start by asking a simple question. When is an elevator manufacturer, not an elevator manufacturer? I know it sounds like the start of a children’s riddle, but the question is sincere.
The answer begins with telling you about what we do and who we are at Modular Elevator Manufacturing (MEM). We are a true elevator manufacturing company.
The process starts in our factory by building an elevator hoistway out of rugged steel tubing. It is engineered to be self-supporting and can meet any earthquake or hurricane standards. We then finish the shaft with mold resistant drywall inside and out. This gives it the fire protection required by the building code of the location it is going to. It also ensures the elevator can sit through the building process onsite.
The rails on which the elevator car will ride are then put placed inside. Always plumb and always level. The heavy lifting is relegated to machinery making the task easier and safer for employees. This entire time the hoistway is horizontally, whether for a low or mid-rise project. It remains that way throughout the process to assure perfect alignment and ease of inspection.
While the hoistway is being manufactured, the elevator cab is likewise being constructed. We use tough Galvanneal (stainless) steel and not flimsy wood core products that can easily mold, warp or crumble. It is built on a metal platform, with the sling. The cab is perfect in alignment, fit and finish as jigs and templates are used to assure all the manufacturing is within the strictest allowances.
The roof of the cab is completed with all the wiring and safety devises required by code. Then the interior of the cab is finished to meet the most demanding of specifications. Keep in mind that the cab is constructed on a factory floor with plenty of space to work around with easy access to every nook and cranny. The area is well lit and inspections can take place at anytime with easy access.
At the end of the two separate assembly processes, the hoistway and elevator cab are married together. The cab, platform and sling are simply inserted into the hoistway. The wiring to the hall calls is then completed. Keep in mind through the whole process inspections are done.
This is what a true manufactured elevator looks like. A hoistway with a completely finished commercial quality elevator installed inside. All that is needed is for the elevator to be set in place (a process that takes about four hours). And for it to be started up (a process that takes less than a week). The modular elevator usually goes in first in the building process and then completed when electricity is provided.
Now for what the old-fashioned, supposed elevator manufacturers do. They pull together boxes of components, parts and pieces from any number of companies and ship them to a job site. There they sit taking up space and getting in the way. Not only that, the construction team has to make space for the components as well as the mechanic’s tools and keep everything under lock and key by contract. If anything goes missing, it is not the elevator company’s fault but yours.
Finally, when the technician wants to get to your project they arrive. But don’t make the mistake in thinking they are going to start right in.
If it is a cold morning (under 55 degree in the shaft) they have to wait until it warms up. Because cold temperature can void the warranty they won’t lift a finger. The way they install the elevator requires that it is working in some fashion. Especially, in northern climates it is said that the elevator mechanic doesn’t watch the time clock, he watches the thermometer.
Then one piece at a time the maintenance person wanders back and forth from crate to shaft bringing in all the pieces, panels and paraphernalia. They then screw, cobble, coerce, bend and bolt all the parts together in the tight, cramped and poorly lit shaft. And you wonder why the elevator rattles like a teenagers jalopy when finished.
Elevator companies have little regard for the safety of workers because the technicians are required to do the lifting. Back-breaking labor is needed requiring the lugging around of heavy rails. No wonder that,
“The major causes of lost-time injuries to elevator installers and repairers were being struck by an object, overexertion (especially in lifting), falls, and being caught in/between, in that order.”eLCOSH – Deaths and Injuries Involving Elevators
That being hit by an object is either by a piece being raised with a hoist in the tight confines of the shaft or someone dropping a part or tool.
All this is crazy. If they were truly manufactured in a factory setting it could all be avoided and the finished product would be much better.
Keep in mind that this installation and all of the pitfalls takes place last in the building process. So one misplaced bolt, one fried circuit board, one miscalculation or one injury can potentially delay the building for weeks to months. The rest of the project may be ready for occupancy, but the elevator brings everything to a halt. Also, if you raise any concerns or comments, you are viewed as the problem.
As they already have you over a barrel, more often than not you complain to co-workers or peers, but not to the elevator company. Fear of reprisals or slow-walking work looms in the back of your mind. But voicing your concerns wouldn’t matter anyway. You are stuck.
In the above scenario one company is a manufacturer…the other is not. I could be a little more forgiving if they actually manufactured all their own pieces and parts, but guess what??? Not so. They just bundle parts from a myriad of companies and ship them. They often use the very same companies we do for components. There is no real difference in the components used or the quality.
So if they in real terms are not elevator manufacturers, what exactly is their business model? How do they make money if they don’t really make the product they claim to? As a matter of fact, often times they sell their bundles of elevator components for little or no profit at all. At first blush you would say that’s crazy…until of course you look at what they do sell and how they sell it.
Otis in a recent SEC filing said, “New Equipment and Service, which, for the year ended December 31, 2019, contributed 43 percent and 57 percent of our net sales, and 20 percent and 80 percent of our total segment operating profit, respectively.” Most the money they are making regarding operating profit is in the maintenance agreement.
That is why they will sell new units for practically nothing, with proprietary parts and tools required in the product. That locks the builder, building owner or any future owner into a never ending contract. Often times the deal has clauses that guarantee annual increases and only short windows of opportunities to get out of the deal. When the jig is finally up you are locked in. And get this, even if you get out of one contract with the elevator company, you still have to have a maintenance company affiliated with the same brand. Only they have the proprietary tools for that unit.
You may be switching service providers but you will never leave the grasp of the elevator company once you ink the deal. It reminds me of the quote, “Just when I though I was out, they keep pulling me back in.” Michael Corleone – The Godfather: Part 3.
The character of Michael Corleone was in too deep and his choices were limited by his circumstances and very early choices made by his role. Ultimately, he is a truly tragic cinematic figure. Don’t be him. Don’t get in bed with a manufacturer who is not really a manufacturer and then realize it is too late regarding quality, building delays and unfair maintenance contracts.
They may have an offer you feel you can’t refuse, but look for better alternatives with the best elevator manufacturer in the business. MEM – quality elevators taking you to higher level.
To find out about alternatives click Fast Track button.
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